About Us

Brief History

The corporate success of Menorian Freight Forwarder was due to the Desire, Determination, Discipline, Dedication and Devotion of its Founder, Marilou Cabanglan Menor, a well-respected and seasoned Entrepreneur with a rare mix of Passion, Professionalism, and Experience in the fields of Customs Administration, Brokerage and Trucking Operations. She has risen top in each of these fields which she specializes and has led her to start and build her small enterprise in 1998. Today, the Menorian Freight Forwarder has curved a name in the field of trucking and brokerage business and maintain high quality standards of efficiency and effectiveness as well as providing value-added services making the name Menorian.





CULTURE OF SERVICE EXCELLENCE

COMPETENCE

Possession of the required Skills and Knowledge to perform the service.

UNDERSTANDING

Involve making the effort to understand the Customers and Employee’s needs.

SINCERITY

Assuring Customers and Employees freedom from danger, risk or doubt

TEAMWORK

The willingness and readiness of Employees to provide quality services. It involves timeliness and safe service.

OPEN COMMUNICATION

Keeping Customers and Employees informed in language they can understand. It means listening to Customers and Employees.

MANIFESTATION

Includes physical evidence of the services such as the appearance of the delivery facilities and employees.

EMPOWERMENT

Encourages continuous creativity and innovation having the customers best interest at heart.

ROLE MODEL

It involves politeness, respect, consideration and friendliness of employees to all customers.

SELF DISCIPLINE

Involves consistency of performance and dependability; employees performing their service right the first time without being told.





VALUES


In achieving the company’s mission-vision,

Our people are guided by values of:

Integrity and Respect for individuals,

Commitment and Dedication at work

Positive team and family-oriented culture

Excellent customer care and innovation for quality and efficient service

Contact Numbers

(046) 416-7282 / (046) 435-2351

09989985984 / 09071792116


E-mail

menor_marilou@yahoo.com
lamp_genie2000@yahoo.com
emilymenorian@gmail.com
dpherbo@gmail.com